Privacy Policy
1. Introduction
995bt (referred to herein as "we" or "the platform") is an international online gaming platform operating at https://995bt.vu. This Privacy Policy explains how we collect, use, store, and protect the personal information of our members ("you", "user").
By using this platform, you agree to this Privacy Policy. If you do not agree with this policy, please discontinue use of the platform.
We operate with full transparency. Your information will never be sold to third parties under any circumstances — this is our core commitment.
2. What Information We Collect
995bt may collect the following types of information:
| Type of information | Example | Required? |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Yes (KYC) |
| Contact information | Email address, phone number | Yes |
| Financial Information | Payment methods, transaction history | Yes |
| Technical information | IP address, browser type, device information | Automatic |
| Usage information | Game history, login times, session information | Automatic |
| Communication records | Support chat, email correspondence | Where applicable |
3. How Information Is Collected
995bt collects information in the following ways:
- Direct Payment: Information you provide directly when registering, completing KYC verification, or contacting support.
- Automatic Collection: Information collected through cookies, log files, and tracking technologies during your use of the platform.
- From third parties: Information received from payment processors or identity verification services — used solely to meet legal obligations.
- Device information: Your browser, operating system, screen resolution, and IP address are recorded automatically.
4. How Information Is Used
The information we collect is used for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service Provider: For gaming services, deposit and withdrawal processing, and customer support.
- Security assurance: To prevent fraud, money laundering, and unauthorized access.
- Legal Compliance: To comply with applicable laws and regulatory requirements.
- Service improvement: Anonymous analytics to improve your experience on the platform.
- Contact: To keep you informed of important updates, security alerts, and relevant offers.
6. Cookie Policy
The 995bt website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
We use the following types of cookies:
- Essential Cookies: Required for the platform to function properly. Without these, login and payment features will not work.
- Performance cookies: Collects anonymized data to improve page load times and overall user experience.
- Functional cookies: Used to remember your preferences such as language and theme.
- Analytics cookies: For traffic analysis and service improvement — fully anonymized.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
7. Data Security Measures
995bt uses advanced technology to keep your information safe:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Two-factor authentication (2FA): An additional layer of security available to protect your account.
- Firewall protection: Advanced firewalls are in place to prevent unauthorized access.
- Regular security audits: Regular security audits are conducted by independent third-party experts.
- Limited Access: Only authorized personnel may access information on a need-to-know basis.
- Data backup: Your information is regularly backed up and kept in secure, encrypted storage.
8. Your Data Rights
As a 995bt member, you have the following rights:
- Right to access: The right to know what information we hold about you and to receive a copy of it.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information under certain circumstances.
- Right to restrict processing: The right to request that the processing of your information be restricted in certain circumstances.
- Right to Object: The right to object to the processing of your information for specific purposes.
- Right to data portability: The right to receive your information in a structured, machine-readable format.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.
9. Data Retention Period
We retain your information for as long as it is needed:
- Account Information: For as long as your account remains active and for up to 5 years after closure, as required by legal obligation.
- Transaction records: At least 5 years, in accordance with financial regulatory requirements.
- Support Contact: 2 years after the issue is resolved.
- Logs and technical data: Typically 90 days to 1 year.
When the retention period expires, data is securely deleted or anonymized.
10. Protection of Minors' Information
995bt does not knowingly collect information from anyone under the age of 18. This platform is strictly for adults.
If we are notified that information belonging to a minor has been collected, we will immediately delete that data and close the associated account.
11. Changes to Privacy Policy
995bt may update this Privacy Policy from time to time. For significant changes, we will:
- We will notify all members by email.
- We will display a clear notice on the platform.
- We will update the "Last Updated" date at the top of the page.
Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
12. Contact & Complaints
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Live chat: Instant support is available 24/7 via live chat on the platform.
- Email: [email protected] — responses are typically provided within 24–48 hours.
- FAQ: For answers to common questions, visit our FAQ Page View.